section 25 or 25A of the Federal Reserve Act c. Nonmember Insured Banks, Insured State Branches of Foreign Banks, and insured state savings associations d. Federal Credit Unions c. FDIC Consumer Response Center 1100 Walnut Street, Box #11 Kansas City, MO 64106 d. National Credit Union Administration Office of Consumer Protection (OCP). Federal Reserve Office Office Phone Number RTN Number; Federal Reserve Bank of St. Louis (Off-site) 411 Locust St. St. Louis, MO 63102 (314) 444-8444 (RTN 0810-0004-5) Little Rock Branch Stephens Building 111 Center St., Suite 1000 Little Rock, AR 72201 (501) 324-8300: Louisville Branch National City Tower 101 South Fifth St., Suite 1920 .... Federal Reserve Consumer Help (opens new window) is a centralized operation of the Federal Reserve System that assists consumers in filing complaints involving financial institutions. The NCUA Consumer Assistance Center will continue to help consumers find and connect with the proper federal regulator for state and federal credit unions, as. "/>Federal reserve consumer help center address